Policies and offers
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Public offer agreement
General provisions
1.1. This offer is an official offer of the Created In Ukraine online store, hereinafter referred to as the “Seller”, to conclude an Agreement for the sale of goods remotely, that is, through the Internet store, hereinafter referred to as the “Agreement”, and places a Public Offer ( offer) on the official website of the Seller "https://createdinukraine.com" (hereinafter referred to as the "Website").
1.2. The moment of full and unconditional acceptance by the Buyer of the Seller's offer (acceptance) to conclude an electronic contract for the sale of goods is the fact that the Buyer pays for the order on the terms of this Agreement, on time and at the prices indicated on the Seller's website.
Concept and definition
2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:
* "Product" - models, accessories, components and accompanying items;
* "Internet store" - in accordance with the Law of Ukraine "on electronic commerce", a means for presenting or selling a product, work or service by making an electronic transaction.
* "Seller" - a company that sells goods presented on the Internet site.
* "Buyer" - an individual who has entered into an Agreement with the Seller on the terms set forth below.
* "Order" - selection of individual items from the list of goods specified by the Buyer when placing an order and making payment.
Subject of the contract
3.1. The Seller undertakes to transfer the Goods into the ownership of the Buyer, and the Buyer undertakes to pay for and accept the Goods on the terms of this Agreement.
This Agreement governs the purchase and sale of goods in the online store, including:
- voluntary choice by the Buyer of goods in the online store;
- independent registration by the Buyer of the order in the online store;
- payment by the Buyer of the order placed in the online store;
- processing and delivery of the order to the buyer in the property on the terms of this Agreement.
How to place an order
4.1. The buyer has the right to place an order for any product presented on the Website of the online store and available.
4.2. Each item can be presented in the order in any quantity.
4.3. In the absence of goods in stock, the Manager of the company is obliged to notify the Buyer (by phone or via e-mail).
4.4. In the absence of a product, the Buyer has the right to replace it with a product of a similar model, to refuse this product, to cancel the order.
Order payment procedure
Postpayment
5.1. If funds are not received, the online store reserves the right to cancel the order.
Order delivery terms
6.1. Delivery of goods purchased in the online store is carried out to the warehouses of transport companies, where orders are issued.
6.2. Along with the order, the Buyer is provided with documents in accordance with the legislation of Ukraine.
Rights and obligations of the parties:
7.1. The seller has the right:
- unilaterally terminate the provision of services under this agreement in case of violation by the buyer of the terms of this Agreement.
7.2. The buyer is obliged:
- timely pay and receive the order on the terms of this contract.
7.3. The buyer has the right:
- place an order in the online store;
- draw up an electronic contract;
- require the seller to fulfill the terms of this Agreement.
Responsibility of the parties
8.1. The parties are responsible for non-fulfillment or improper fulfillment of the terms of this agreement in the manner prescribed by this agreement and the current legislation of Ukraine.
8.2. The seller is not responsible for:
- the appearance of the goods changed by the manufacturer;
- for a slight discrepancy in the color gamut of the product, which may differ from the original product solely due to the different colors of the transmission of personal computer monitors of individual models;
- for the content and truthfulness of the information provided by the buyer when placing an order;
- for delays and interruptions in the provision of the Services (order processing and delivery of goods) that occur for reasons beyond its control;
- for unlawful illegal actions committed by the buyer using this access to the Internet;
- for the transfer by the Buyer of their network identifiers - IP, MAC address, login and password to third parties;
8.3. The buyer, using the access to the Internet provided to him, is independently responsible for the harm caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state or moral principles of morality.
8.4. In the event of force majeure circumstances, the parties are released from the terms of this agreement. For the purposes of this agreement, force majeure means events of an extraordinary, unforeseen nature that exclude or objectively interfere with the execution of this agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.
8.5. The parties shall make every effort to resolve any differences solely through negotiations.
Other conditions
9.1. The online store reserves the right to unilaterally amend this agreement, subject to its prior publication on the website https://createdinukraine.com
9.2. The online store was created to organize a remote method of selling goods via the Internet.
9.3. The buyer is responsible for the accuracy of the information specified when placing an order. At the same time, when making an acceptance (placement of an order and subsequent payment for the goods), the Buyer provides the Seller with his unconditional consent to the collection, processing, storage, use of his personal data, in the understanding of the Law of Ukraine "On the Protection of Personal Data".
9.4. Payment by the Buyer of the order placed in the online store means the full consent of the Buyer with the terms of the contract of sale (public offer)
9.5. The actual date of the electronic agreement between the parties is the date of acceptance of the conditions, in accordance with Art. 11 of the Law of Ukraine "On Electronic Commerce"
9.6. Using the resource of the online store to preview the goods, as well as to place an order for the Buyer is free.
9.7. The information provided by the Buyer is confidential. The online store uses information about the buyer solely for the purpose of processing the order, sending messages to the buyer, delivering goods, making mutual settlements, and the like.
The procedure for returning goods of good quality
10.1. Return of goods to the online store is carried out in accordance with the current legislation of Ukraine.
10.2. Return of goods to the online store is at the expense of the Buyer.
10.3. When the Buyer returns the goods of good quality, the online store returns to him the amount of money paid for the goods upon the return of the goods, minus compensation for the costs of the online store associated with the delivery of the goods to the Buyer.
Contract time
11.1. An electronic contract is considered concluded from the moment the person who sent the proposal to conclude such an agreement receives a response on the acceptance of this proposal in the manner prescribed by part six of Article 11 of the Law of Ukraine "On Electronic Commerce".
11.2. Before the expiration date, this Agreement may be terminated by mutual agreement of the parties until the actual delivery of the goods, by refund
11.3. The Parties have the right to terminate this Agreement unilaterally, if one of the Parties fails to comply with the terms of this Agreement and in cases provided for by the current legislation of Ukraine.
Please note that the online store "Createdinukraine.com" on the official website https://createdinukraine.com has the right, in accordance with the legislation of Ukraine, to grant the right to use the Internet platform to sole proprietors and legal entities for the sale of goods.
Returns and exchanges
Returns and exchanges of the order are accepted within 14 days from the moment you receive it. Warranty return and exchange is at our expense, provided that the product arrived to you of poor quality (the product is broken, does not match the order, factory defect).
The procedure for receiving low-quality goods:
1. Contact the manager to agree on the possibility of exchange.
2. You send us the goods that did not fit or were defective (at our expense).
3. We send a new product on the same day (at our expense).
4. If it is not possible to exchange the product of inadequate quality due to its unavailability, the refund will be made to your bank card within a day.
Payment and delivery
The online store createdinukraine delivers to all cities of Ukraine
Delivery by the Ukrposhta service
You can find out where the shipment is now on the website of the Ukrposhta service. Orders placed before 3:00 p.m. are shipped the same day.
Payment options:
1. Online payment using the Fondi payment service.
2. Payment can be made using all available payment systems of the service.